A cleaner operating model for delegation.
The 10/80/10 model keeps delegation simple: define the work, hand off repeatable execution, then review the output before it becomes a habit.
A managed cycle, not a leap of faith.
Most of the work sits in the 80: trained support owning repeatable execution. The two tens are where you stay in control.
- Set up10%
- Delegate80%
- Review10%
Smart setup
Define goals, success metrics, tasks, risks, and handoff rules before work moves.
Delegate to experts
Let vetted VAs take over the work that drains your team while you keep strategic control.
Review and refine
Inspect output, improve the workflow, and keep standards high as the engagement grows.
Control stays where it belongs.
Delegation feels risky when the next step is unclear. The framework gives buyers a mental model for keeping control while moving the work.
The first 10% defines the work and the standards. The 80% gives trained support ownership of repeatable execution. The final 10% preserves quality through review, adjustment, and delivery.
That makes the service easier to buy: you are not handing over control, you are choosing which part of the work cycle belongs to the right person and the right automated system.
The 10/80/10 framework is Ten80Ten's model for delegation. The first 10 percent defines the work, the goals, and the standards. The middle 80 percent goes to a vetted virtual assistant who owns repeatable execution. The final 10 percent is review, where the output gets inspected and the standard stays high.
Outsourcing on its own hands off work and hopes it holds up. The 10/80/10 framework keeps the setup and the review with you, so you stay in control of quality while a vetted virtual assistant and automation carry the repeatable middle.
Set the work up once. Let the cycle run.
We map the first handoff, wire the system around the repeat steps, and put a vetted VA on the human work.